Privacy Policy

The Downtown Orillia Business Improvement Area (BIA) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Personal Information

We may collect personal information that you voluntarily provide when you:

* Fill out contact forms
* Submit events to our calendar
* Register your business or subscribe to updates

This information may include:

* Name
* Email address
* Phone number
* Business details
* Event-related information

We only collect personal information when you choose to provide it.

Non-Personal Information

We may automatically collect limited non-identifiable information such as:

* Browser type
* Pages visited
* Time spent on the site
* Device type

This information is used to improve website performance and user experience.

How We Use Your Information

We use the information we collect to:

* Respond to inquiries and provide support
* Process event submissions and listings
* Share updates, promotions, and community information
* Improve website functionality and user experience
* Maintain internal records and administration

We do not sell, rent, or trade your personal information.

Compatibility with Browsers and Assistive Technology

As a municipal-affiliated organization, our privacy practices are aligned with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). This means your information is collected, used, and disclosed only in accordance with applicable legal requirements.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

* Enhance user experience
* Analyze website traffic
* Improve performance

You can choose to disable cookies through your browser settings.

Disclosure of Information

We may disclose your information only when:

* Required by law
* Necessary to respond to legal requests
* Required to protect the safety and integrity of our services

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.